PUBLIC HEALTH NOTICE RE. CORONAVIRUS:
We at Ace chauffeur drive take the health and safety of our passengers and drivers very seriously. We want to assure our customers that we are doing our part to prevent the spread of disease. Firstly, when greeting you, our drivers will not shake hands to avoid cross contamination, however all our drivers make sure to wash their hands regularly and thoroughly. Drivers will be wearing face-masks. Secondly, you can take comfort in the fact that due to us being an executive chauffeur company and not a private hire taxi company, our drivers transport far less passengers around in one day so there is far less chance of infection. Thirdly, our vehicles are kept very clean, including seats, arm rests and handles being wiped with antibacterial solution after each passenger, and aired out to prevent stagnant air build up. Pump bottles of hand sanitisers are also provided for passengers and drivers to use. We hope these measures will assure you of our care and attention, not just during this time, but always. We look forward to driving you where you want to go in safety and comfort.
* Privacy: Ace Chauffeur Drive respect your privacy – we will never Email you unless it is regarding a transaction or enquiry or you have specifically requested details of our packages. We would never give away or sell any personal details to any third party regarding our customers.
* If you would like a copy of our Business data policy please email your request.
Opening Hours:
We are open 24 hours a day, 365 days a year.
Hire Charges:
Starting from 3 hours minimum hire charge in Dublin base to base 4 hours out of Dublin and direct transfers are based on miles starting from our base.
50% surcharge 25th & 26th December and 1st & 2nd January 50% surcharge.
*For transfers between 24:00am and 05:30am there is a 20% extra added surcharge.*
Booking/Cancellation Charges:
All bookings must be paid in full before the hiring commences, unless stated otherwise.
Any extra hours will be settled at the end of the hire.
Please note when any vehicles are booked by anyone those vehicles then become unavailable to anyone else on the days and times booked so we then have to turn away any other requested bookings for those booked vehicles so all monies paid are non refundable.
Vehicles:
We reserve the right to change any car booked as long as we provide the same standard of car. The Company reserves the right to sub contract to other companies should the need arise.
Invoices/Account Charges:
Invoices will be sent out on a weekly basis and payment is respectfully requested within 28 days.
No Smoking:
We reserve the right to adopt a no-smoking policy in our cars. This applies to both driver and passengers.
Passenger Behaviour:
We reserve the right to refuse travel to anyone that causes disruption, or endangers our drivers or passengers.
Delays:
We do not accept liability for delays caused by unavoidable traffic delays/accidents, bad weather conditions, or delays caused by third parties such as ferry companies, hotels or any other third party contracted on your behalf.
Passenger Delays:
Please note we monitor all flights and all our drivers will not go in to terminal until flight lands. Once the driver arrives in to the terminal the transfer rates given on your booking are based on no more than 1 hours waiting time. Any hours over 1 will be charged an extra €60 per hour plus parking.
Responsibilities:
We hold public liability, motor and business insurance and are responsible for all our own cars and drivers.
We do not accept responsibility for any theft or damage to goods except where such theft or damage was a direct action by one of Ace Chauffeur Drive’s employees.
We do not accept responsibility for bodily injury, sickness or death to any other person except where such injury, sickness or death is caused directly by a member of Ace Chauffeur Drive’s staff.
